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Splunk SPLK-3002, also known as the Splunk IT Service Intelligence Certified Admin Exam, is a certification exam designed for IT professionals who want to demonstrate their skills and knowledge in using Splunk IT Service Intelligence (ITSI). ITSI is a monitoring and analytics solution that helps organizations gain visibility into their IT infrastructure and service performance. The SPLK-3002 Exam is a comprehensive test that covers various aspects of ITSI, including installation, configuration, data management, and troubleshooting.

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Splunk is a leading provider of software solutions that enable organizations to collect, index, and harness the power of machine data. Splunk's IT Service Intelligence (ITSI) is a premium module that provides a holistic view of IT infrastructure and services. The Splunk SPLK-3002 Certification Exam is intended for IT professionals who want to demonstrate their knowledge and skills in managing and using ITSI.

Splunk IT Service Intelligence Certified Admin Sample Questions (Q65-Q70):

NEW QUESTION # 65
Which scenario would benefit most by implementing ITSI?

Answer: D


NEW QUESTION # 66
Which of the following items describe ITSI Deep Dive capabilities? (Choose all that apply.)

Answer: A,C,D

Explanation:
Reference:
A deep dive is a dashboard that allows you to analyze the historical trends and anomalies of your KPIs and metrics in ITSI. A deep dive displays a timeline of events and swim lanes of data that you can customize and filter to investigate issues and perform root cause analysis. Some of the capabilities of deep dives are:
B) Visualizing one or more service KPIs values by time. This is true because you can add KPI swim lanes to a deep dive to show the values and severity levels of one or more KPIs over time. You can also compare KPIs from different services or entities using service swapping or entity splitting.
C) Examining and comparing alert levels for KPIs in a service over time. This is true because you can add alert swim lanes to a deep dive to show the alert levels and counts for one or more KPIs over time. You can also drill down into the alert details and view the notable events associated with each alert.
D) Comparing swim lane values for a slice of time. This is true because you can use the time range selector to zoom in or out of a specific time range in a deep dive. You can also use the time brush to select a slice of time and compare the swim lane values for that time period.
The other option is not a capability of deep dives because:
A) Comparing a service's notable events over a time period. This is not true because deep dives do not display notable events, which are alerts generated by ITSI based on certain conditions or correlations. Notable events are displayed in other dashboards, such as episode review or glass tables.


NEW QUESTION # 67
What is an episode?

Answer: A

Explanation:
Explanation
It's a deduplicated group of notable events occurring as part of a larger sequence, or an incident or period considered in isolation.


NEW QUESTION # 68
Which of the following statements describe default glass tables in ITSI?

Answer: A

Explanation:
In Splunk IT Service Intelligence (ITSI), glass tables are fully customizable dashboards that provide a visual representation of an organization's IT environment, along with the health and status of services and KPIs. Unlike some pre-configured views or dashboards that might come with default setups in various platforms, ITSI does not provide default glass tables out of the box. Instead, users are encouraged to create their own glass tables tailored to their specific monitoring needs and operational views. This approach ensures that each organization can design glass tables that best represent their unique infrastructure, applications, and service landscapes, providing a more personalized and relevant operational overview.


NEW QUESTION # 69
Helga has a web service that depends on the database service to provide her website. She configures the database's "Heartbeat" KPI to be a dependency in the web service. When viewing the services in the Service Analyzer tree#view she sees a dotted line between the database service and the web service.
What is the meaning of the dotted line and how can Helga fix it?

Answer: B

Explanation:
In Splunk IT Service Intelligence (ITSI), the Service Analyzer visually represents service dependencies. A solidline between services indicates a normal one#way dependency where one service's health contributes to another's service health score. However, adottedline signifies acyclic dependency, meaning that two services are defined as depending on each other in a loop. This typically happens when a service is configured to depend on another service that, directly or indirectly, also depends back on the first service. In Helga's scenario, because the web service is set to depend on the database using the Heartbeat KPI, and the configuration somehow established a reverse dependency (even inadvertently), the Service Analyzer shows the relationship as cyclic with a dotted line. To resolve this, Helga needs to check the service dependency configuration for the database service and ensure it doesnotmistakenly include the web service (or any chain of dependencies that leads back to it). Removing or correcting that erroneous dependency breaks the cycle, which will then change the representation to a solid line and properly reflect the dependency without circular references. It's not related to KPI importance values in this context - importance affects health score calculation but does not cause a cyclic dependency indicator.


NEW QUESTION # 70
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